Forgot PasswordInformation Technology Service Center2025-09-09<![CDATA[<span style="font-size:120%;"><strong>Forgot Password</strong></span><br>   <ul> <li><span style="font-size:100%;"><strong>Forgot Portal Password</strong></span></li> </ul> <span style="font-size:110%;"><strong>1. Please click "Forgot Password" on the Portal login page to start the password reset process.</strong></span><br> <br> <img height="850" src="/userfiles/iten/images/20250909170639991.png" width="727"><br> <br> <span style="font-size:110%;"><strong>2. Enter your Portal account to verify your identity.</strong></span><br> <br> <img height="885" src="/userfiles/iten/images/20250909170648287.png" width="727"><br> <br> <span style="font-size:110%;"><strong>3. The system will send an OTP verification email to your mailbox . After receiving it, please enter the OTP to verify. </strong></span><br> <br> <span style="font-size:110%;"><strong>f you still do not receive the email after multiple attempts,please fill out the [<a href="https://docs.google.com/forms/d/e/1FAIpQLSeWFQL6fUfpl1Z9fb5Aayhl-lYYIlnoBQROwZ9g-kWGWZXfFA/viewform?usp=header" id="1-2" title="Email Not Received Form">Email Not Received Form</a>]</strong></span><br> <br> <img height="1158" src="/userfiles/iten/images/20250909170702267.png" width="727"><br> <br> <span style="font-size:110%;"><strong>4. After successful verification, please reset your password on the page.</strong></span><br> <br> <img height="1071" src="/userfiles/iten/images/20250909170716738.png" width="727">]]>