{"subject":"Forgot Password","pubUnitName":"Information Technology Service Center","posterDate":null,"updateDate":"2025-09-09","detailContent":"<span style=\"font-size:120%;\"><strong>Forgot Password</strong></span><br>\r\n \r\n<ul>\r\n\t<li><span style=\"font-size:100%;\"><strong>Forgot Portal Password</strong></span></li>\r\n</ul>\r\n<span style=\"font-size:110%;\"><strong>1. Please click \"Forgot Password\" on the Portal login page to start the password reset process.</strong></span><br>\r\n<br>\r\n<img height=\"850\" src=\"/userfiles/iten/images/20250909170639991.png\" width=\"727\"><br>\r\n<br>\r\n<span style=\"font-size:110%;\"><strong>2. Enter your Portal account to verify your identity.</strong></span><br>\r\n<br>\r\n<img height=\"885\" src=\"/userfiles/iten/images/20250909170648287.png\" width=\"727\"><br>\r\n<br>\r\n<span style=\"font-size:110%;\"><strong>3. The system will send an OTP verification email to your mailbox . After receiving it, please enter the OTP to verify. </strong></span><br>\r\n<br>\r\n<span style=\"font-size:110%;\"><strong>f you still do not receive the email after multiple attempts,please fill out the [<a href=\"https://docs.google.com/forms/d/e/1FAIpQLSeWFQL6fUfpl1Z9fb5Aayhl-lYYIlnoBQROwZ9g-kWGWZXfFA/viewform?usp=header\" id=\"1-2\" title=\"Email Not Received Form\">Email Not Received Form</a>]</strong></span><br>\r\n<br>\r\n<img height=\"1158\" src=\"/userfiles/iten/images/20250909170702267.png\" width=\"727\"><br>\r\n<br>\r\n<span style=\"font-size:110%;\"><strong>4. After successful verification, please reset your password on the page.</strong></span><br>\r\n<br>\r\n<img height=\"1071\" src=\"/userfiles/iten/images/20250909170716738.png\" width=\"727\">","languageUrl":null,"docs":[],"images":[],"videos":[],"audios":[],"resources":[]}